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Learn how you can update your agency information in our Pennsylvania 2-1-1 Database, click here


Learn how you can add your agency information to our Pennsylvania 2-1-1 Database, click here


Read our Pennsylvania 2-1-1 database inclusion and exclusion criteria, click here



Dial 2-1-1 or (855) 501-6785


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Pennsylvania 2-1-1 powered by United Way provides an online directory of health and human services across Pennsylvania.

The information was provided to Pennsylvania 2-1-1 by the agencies and organizations themselves. Inclusion in this database does not imply endorsement of an organization or its individual programs or services, nor does omission reflect disapproval. In addition, errors and omissions, whether typographical, clerical or otherwise do sometimes occur, and may occur anywhere within the body of this database.

This database is continually being reviewed and revised for additions, corrections and deletions.

Search Tips  

  1. In the Keywords-General Search Terms field, type the name of an agency, program or type of service that you are looking for. For example: Agency (Water Street Ministries), program (Water Street Health Services), type of service (Medical Services). Use “quotes” around phrases, watch out for plurals (pantry vs. pantries).  
  2. Enter the county you are searching for resources in the Geographic Area Served field. If you choose a county in the County Where Agency is Physically Located field you will not get results for statewide/nationwide services.  
  3. To find resources nearest to your location, enter a ZIP code in the Show Results by Distance from Zip Code field.
  4. To get more information about a program, click on the name. (Please be sure to check that the program descriptive information meets your needs, service area, etc.)
  5. If you are not able to find the services you need or have trouble navigating the online database, please call 2-1-1 or (855) 501-6785.
  6. Keep in mind that some programs are not fully represented in the database as Pennsylvania does not attempt to replicate data that is provided by a specialized information and referral service.  For example, referrals are made to Child Care Information Services for complete child care information. 


Pennsylvania 2-1-1 East at United Way of Lancaster County desires to make the database inclusive, certain types of organizations are not ordinarily included:

  • Non-profit or for-profit agencies that are believed to spread hatred or have a philosophy that can be hurtful to the well-being of individuals, groups or the community as a whole.
  • Non-profit and for-profit organizations and governmental agencies that have been publicly charged with or convicted of actions not in the best interests of those persons they serve.
  • Private practices of medicine, social work, nursing, counseling, psychiatry, psychology, physical or occupational therapy, etc. that do not accept Medicare, Medicaid or offer a sliding fee scale. However, callers are directed to other organizations whose role is to make referrals to private practitioners.
  • Any organization that repeatedly fails to respond to PA 2-1-1 East’s requests for current program information.
  • If a program does not meet the inclusion criteria, it will be excluded.